Business Analysis, 2/e; Business Process Management; A Pragmatic Guide

	Business Analysis, 2nd Edition Paul, Yeates, Cadle ISBN    9781906124618 Paperback  304pp  158 x 242 mm  2011 Rs. 495.00   (After 10% discount , price= Rs445.00)To order online, please click on http://tinyurl.com/psjjt84 For book preview please click on http://bcs.org/upload/pdf/business-analysis-techniques.pdf Reviews: ‘Business Analysis is an excellent introductory text for business analysts seeking to apply the standards, knowledge and competencies of the discipline. It goes beyond most texts to show how business analysts define requirements not only to support IT systems development, but also to drive business change and implement organizational strategy.’ – Kathleen Barret, President & CEO of the International Institute of Business Analysis Description: Business Analysis is a bestselling practical guide for anyone involved in business analysis, whether improving business process or defining requirements for IT solutions. The book explores the entire range of approaches and techniques needed to conduct business analysis successfully, including investigating business issues, modelling processes, defining requirements and producing rigorous business cases. Some important enhancements to this new edition: the inclusion of additional techniques such as lshikawa diagrams and spaghetti maps; expanded treatment requirements management and investigation of business needs; more detailed treatment of benefits realization including the use of benefits realization maps. New edition of bestselling book Practical business analysis techniques Business process modelling Requirements analysis and management Managing change Business Analysis has been written and now updated by a team of experts who are practitioners and educators in the business analysis field. Contents: What is Business Analysis? • Introduction • The origins of business analysis • The development of business analysis The scope of business analysis work • The role and responsibilities of a business analyst The business analysis maturity model • The future of business analysis • References • Further reading • Useful websites • The Competencies of A Business Analyst • Introduction • Behavioural skills and personal qualities Business knowledge • Techniques • The right competencies for the right situation How can I develop my competencies? • Industry skills frameworks • Industry qualifications • Summary • References • Further reading • Useful websites • Strategy Analysis • Introduction • The context for Strategy • What is strategy? • Strategy development External environment analysis Internal environment analysis • SWOT analysis • Implementing strategy • Summary • References • Further reading • The Business Analysis Process Model • Introduction • An approach to problem-solving • The process model • Investigating the situation Considering perspectives • Analysing needs • Evaluating options • Defining requirements • Delivering changes • Summary • References • Further reading • Investigation Techniques • Introduction • Prior research • Investigation techniques Quantitative approaches • Documenting the current business situation • Summary • References • Further reading • Stakeholder Analysis and Management • Introduction • Stakeholder categories and identification • Analysing stakeholders • Stakeholder management strategies • Managing stakeholders • Stakeholder views • Defining stakeholder involvement - RACI and RASCI charts • Summary • Further reading • Modelling Business Systems • Introduction • Soft systems methodology • Business perspectives • Business activity models • Business events and business rules • Critical success factors and key performance indicators • Validating a business activity model • Use of the business activity model in gap analysis • Summary References Further reading • Modelling Business Processes • Introduction • Organisational context • An alternative view of an organisation • The organisational view of business processes Value propositions • Business process models • Analysing the business process model Improving business processes • Process measurement • Six Sigma • Summary • References • Further reading • Useful websites • Gathering The Requirements • Introduction • The problems with requirements • A process for requirements engineering Actors • Requirements elicitation Building the requirements list Requirements analysis Validating requirements Summary • References • Further reading • Documenting And Managing Requirements • Introduction • The importance of documentation The requirements document • The requirements catalogue Managing requirements Conclusion • Further reading • Modelling Requirements • Introduction • Modelling system functions Modelling system data • Class models • Summary • References • Further reading • Delivering The Requirements • Introduction • Delivering the solution • Context • Delivery lifecycles Approach • Roles in delivering requirements Deliverables • Techniques • Conclusion • References • Further reading • Making a Business and Financial Case • Introduction • The business case in the project lifecycle Identifying options • Assessing project feasibility • Structure of a business case • Investment appraisal • Presentation of a business case • Benefits management and realisation Summary • Further reading • Implementing Business Change • Introduction • Introducing a new business system • The nature of change • The environment for change Alignment • Definition • Design • Implementation • Realisation • Conclusion • References • Further reading. About the Authors: Debra Paul has worked in IT for over twenty years, in both the public and private sectors, occupying a range of roles in both business and systems analysis. Currently, she is a director of Assist Knowledge Development and is involved in delivering training and consultancy in her specialist fields of Business and Systems Analysis, and Consulting skills. Debra is a founding member of the International Business Systems Development Forum (IBSDF), and was a judge of the BCS Business Analyst of the Year Award, 2004. Donald Yeates has worked in the IT industry with users and with consulting and computer services organizations in the public and private sectors in the UK and internationally for most of his working life. He is now a member of the Associate Faculty of an international business school in Henley, England. He’s been a Fellow of BCS since 1984 and was awarded a further Honorary Fellowship in 1994 for his contribution to the work of the Information Systems Examinations Board. He is the Honorary President of the International Business Systems Development Forum (IBSDF). He was appointed a Fellow of the Royal Society of Arts in 1995. James Cadle has been involved in the management services field for 27 years, occupying a variety of roles from consultant to project manager and operations manager. Since 1985, James has specialised in the areas of project management and business/systems analysis, occupying a number of senior management roles within London Regional Transport and then with Sema Group plc. James is currently a director of Assist Knowledge Development and specialises in business analysis and project management training and consultancy. Target Audience: Business Analysts.
	Business Process Management: A Rigorous Approach Martyn A. Ould 9781902505602  PB  354pp   178 x 242 mm  2010 Rs. 495.00    (After 10% discount , price= Rs445.00)To order online, please click on http://tinyurl.com/nduxv8r For book preview please click on http://www.bcs.org/upload/pdf/processmgtchapter.pdf Description: Re-engineering or creating new business process or organizational structures? Need to identify IT solutions involving workflow, document management or Business Process Management (BPM) systems? Preparing process definitions intended for a Quality Management System? Business need to adapt constantly, but are often held back by static IT systems that are not designed to change with the business. The challenge is to create systems that can. To do this you need Riva. Riva gives you a rigorous way of understanding the mass of concurrent, collaborative activity that goes on in your organization, giving you a solid basis on which to develop systems that support your business. Business Process Management: A Rigorous Approach provides a method for working with business processes in the language of business, yet with the precision needed by IT. It is essential reading whether you are an IT person wanting to really understand business processes as a first step in developing requirements for traditional IT or Third Wave BPM systems; or a business manager involved in requirements definition, process improvement or process design work. Business Process Management : A Rigorous Approach is an in-depth practical guide - it not only explains the theory behind BPM and provides lots of examples from real life - it puts the theory into action. Contents: Introduction •Basic process concepts • Modelling a process • Dynamism in the process • Process relationships • The three basic process types • Preparing a process architecture • Dynamism in the world • Managing the modelling • Discovering and defining processes • Analysing for process improvement •Designing a process • Processes and information systems • Processes and process systems • References • Index About the Author: Martyn Ould is an independent consultant on the software development process and the design and diagnosis of organisational and business processes. He has worked for companies including Deloitte, Praxis and Logica. A Fellow of the British Computer Society and a Chartered Engineer, he teaches at Oxford University. Martyn Ould has pioneered the Riva method for business process management. Target Audience: Essential practice for those modelling processes using languages such as BPML & BPEL
	A Pragmatic Guide to Business Process Modelling, 2nd edn Jon Holt 9781906124120   248pp   159 x 229 mm   2010 Rs. 395.00 (Cost after 10% discount =Rs355.00) To order online please click on http://tinyurl.com/q25rjot For book preview of original book,please click on http://www.bcs.org/upload/pdf/bus-process-modelling.pdf (contents of Indian reprints exactly the same except for the cover) Review: Jon Holt’s clear and engaging style makes a potentially difficult subject highly accessible and the reader’s progress is helped along by the mixture of good examples, humour and flair for explanation that we have come to expect from this author. Paul McNeihis Head of Professional Services, BSI Description: Business process modelling is plagued with complexity and communication problems. This highly accessible book addresses these issues by showing the benefits of using the Unified Modelling Language (UML) and alternative notations. This updated and expanded edition shows how effective and accurate modelling can deliver a more complete understanding of a business and its requirements. It has 5 new chapters and is ideal for management consultants, business and system analysts, IT managers and students. • Measuring and mapping your business using UML (an ISO standard) • Alternative notations included • Analysis, specification, mapping, measurement and documentation • Presentation of process information • Business tools • New material on teaching process modelling and Enterprise Architecture  Contents: List of figures and tables • Author • Foreword Paul MacNeillis • Acknowledgements • Abbreviations • Glossary • Useful websites • Preface • Introduction • The magic of processes • Background • Some basic definitions • Risk • The process • Conclusions • The UML Diagrams • Introduction • Modelling • The UML • The class diagram • The activity diagram • The sequence diagram • The use case diagram • Consistency between the diagrams • Conclusions •Requirements for Process Modelling • Introduction • Specific process modelling requirements • Meeting the requirements through modelling • Tailoring processes • The process meta-model • Conclusions • The Process Meta-model Expanded • Introduction • Process concept view • Process realization view • The seven views of the meta-model • Consistency between views • Using the meta-model • Extending the process meta- model • Conclusions •Process Mapping and Metrics • Introduction • A process for process mapping • Process mapping metrics • Application of metrics • Interpreting the results • Conclusions • Case Study • Introduction • Background • The approach • Interpreting the process model • The case study process model • Process mapping • Conclusions • Exercises • The Bigger Picture — Enterprise Architecture • Introduction • Enterprise architecture • Enterprise architecture structure • Requirements for enterprise architecture • Existing sources • Modelling an enterprise architecture • Conclusions • Presentation • Introduction • Presentation issues • Example mappings to different notations • Conclusions • Teaching Guide • Introduction • Professional training • Teaching as part of an undergraduate or postgraduate course • Conclusions • Tools and Automation • Introduction • General capabilities of a tool • Specific capabilities of a tool • Business considerations • Automation tools • Conclusions • Answers to Exercises • Appendix A: Summary of the Process Modelling Meta-model • Appendix B: Summary of UML Notation • References • Further reading • Index  About the Author: JON HOLT is the founding director of a systems engineering consultancy and training company. He is an international award- winning author and public speaker and is a Fellow of the BCS and the IET. He has held various academic positions in the UK and the USA.  Target Audience: Management consultants, business and system analysts, IT managers and students.

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